Quality Policy Statement
In BEH & CO. we believe sustained quality and excellence is achieved only by continuous improvement and shall strive to improve the service to our clients by means of structured reviews the quality of our services provided. In BEH & CO. we conduct regular meetings for the monitoring of standards and achievements, reviewing feedback and problems encountered and reviewing the effectiveness of corrective action taken. The regular review of our quality of service at the strategic level and canvassing of client views ensures that our service and policies are always focused on client needs.
In BEH & CO. we are committed to achieve the following objectives in our aim to provide the highest levels of service to our clients. -
1. To provide a professional, approachable and competitive service in our areas of specialisation.
2. Ensuring prompt and practical legal advice and presentation.
3. Ensuring our clients can reach us and our solicitors when our clients need us.
4. To maximise efficiency and client care.
5. To resolve client concerns as speedily as possible and to develop services in response to feedback received.